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Your visite

BEFORE THE ZOO VISIT


Testing is not mandatory at the moment. However, please always check before your visit to the zoo if the admission conditions have changed. Thank you for your understanding.

In order to maintain safety distances, the number of zoo guests per day is limited and divided into two time slots:

Summertime: 9 a.m. - 2 p.m., 2:30 p.m. - 7 p.m.

From 2 p.m. to 2:30 p.m., the zoo is closed. All visitors must leave the zoo grounds at the end of the booked time slot.

Tickets are available exclusively through the online ticket store. Reservations by phone or e-mail are not possible.

You can find the online shop >>here

With the purchase of the tickets one of the above mentioned time slots has to be booked.
The time slot selected at the time of purchase is binding and cannot be changed after the purchase has been made.

On the entire zoo grounds it is compulsory to wear a medical mask, an FFP-2 or a KN95 mask for people of six years and older.

IMPORTANT: A time slot must also be booked online for 0 € for children from 0 to 6 years old. 

IMPORTANT: Also those who have an annual pass must book a time slot for 0 € in the online store of the zoo. Annual passes are extended for the duration of the zoo closure. 

IMPORTANT: Frankfurt Pass holders and Culture and Leisure Ticket holders must also book a time slot in the online store. Frankfurt Pass holders then pay €1 for adults and €0.50 for children (6 - 17 years) at the box office.

Currently no wheelchair or trolley rental.

IN THE ZOO


The same distance, hygiene and contact rules apply as in all other public areas.

Throughout the zoo grounds - both outdoors and in all indoor areas (ticket office building, restrooms) - there is a requirement to wear a medical mask, FFP-2 or KN95 mask for people of six years of age and older.

Since it is important to avoid large crowds at the zoo, no show feedings, etc. will take place until further notice. Events, tours and group formats will not take place until probably the end of June.

The food truck on the Zoo Terrace is open with a to-go special.

The Rhönstraße entrance is expected to remain closed until the end of April.

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